FAQ

Our flagship Clear-Coat products protect not just the screen, but the entire device including back, sides and front for invisible, bulk-free protection.

  • Clear-Coat Original was our first product — an ultra-clear protective film utilizing patented technology that wraps around the entire device without adding the bulk, featuring military grade scratch protection, HD clarity and self-healing technology.

  • Clear-Coat Matte features all characteristics of Clear-Coat Original with added anti-glare and anti-fingerprint technology.

  • Clear-Coat Fusion impact screen protector is a one-of-a-kind product with patented TriACTIVE™ technology, built to protect from impact.

Clear-Coat is made from military-grade polyurethane film, a clear and scratch-resistant material measuring less than 1/100th of an inch thick with an adhesive backing. Urethane films are used on cars, airplanes and boats to prevent damage from rocks, sand and wear & tear.

Quite the contrary! We made Clear-Coat so that it would be able to protect your devices from just about anything. The adhesive we use is semi-permanent, meaning it’s difficult to remove by accident, but easy to remove if you wish, keeping your gear safe!

Yes! Phones show grease, smudges and fingerprints easily. Clear-Coat is resistant to them, and will helps keep your phone looking new all the time. Stop constantly wiping your phone on your shirt to clean it, and start preventing fingerprints with Clear-Coat!

Clear-Coat will last up to a year for smartphone with normal usage, and 2-3 years for tablets and notebooks.

Yes, Clear-Coat will help hide those old scratches! It’s never too late, not matter how used your phone is. Your phone is only going to get worse, so why not hide the old scratches and prevent new ones with Clear-Coat?

Yes! Phones show grease, smudges and fingerprints easily. Clear-Coat is resistant to them, and will helps keep your phone looking new all the time. Stop constantly wiping your phone on your shirt to clean it, and start preventing fingerprints with Clear-Coat!

Clear-Coat is hand-made in the US. Each and every piece is designed, manufactured, assembled, inspected and shipped from within the US. Meet the Direct Mobile Accessories team in Illinois

Don’t worry! We can design a Clear-Coat for virtually anything. If you don’t see your product offered in our catalog, you can request a design. Head on over to the product request form to submit your model.

At 1/100th of an inch thick most people can’t even see it once it’s applied! Check out our picture gallery to see Clear-Coat on different devices for yourself.

We recommend using isopropyl alcohol (nothing more than 70% concentrate). If you don’t have any available, you can use any glass cleaner or non-streaking cleaning fluid. Spray the cleaner onto a paper towel or microfiber cloth and wipe the Clear-Coat clean.

Clear-Coat works great with cases. Why have both? Your case traps dirt, sand and dust inside, causing damage to your phone every time you take it off. Clear-Coat keeps your phone looking good as new.

This means the film is capable of healing fine scratches and swirl marks simply by warm temperatures. Protecting your devices with a protection film has many benefits. It will help maintain factory finish and help the resale value.

Fusion impact screen protector is a patented film that consists of three layers of unique impact resistant materials. If you’d like to learn more, please read the Mobile Outfitters blog post here

Yes! Our all-new Fusion film has been completely reformulated, covers curved devices, and now provides you with edge-to-edge impact protection.

Style Skins  add style, texture, a splash of color, and protection without adding bulk.

Aurora makes your device shimmer like never before with the Color Shift effect.

Style Skins are made of architectural-grade material designed to last for years. It’s strong and durable, yet very thin and barely noticeable.

Our team makes our films as easy to apply as possible through scrupulous design. The average person will be able to do a very good application on their very first try. Check out video instructions on our site. Aren’t one of those people? Don’t worry — we offer unlimited replacements! For a mere $4.95 shipping charge, you can obtain a replacement!

Clear-Coat is easy to install, and we have video instructions for your convenience.

Not a problem! Clear-Coat offers a lifetime replacement on all products! Simply go to theLifetime Guarantee Replacement page and follow the instructions.

No. Clear-Coat does not damage the oleophobic coating.

No, Clear-Coat is made of a stretchy material, which will deform easily.

We recommend turning off your phone and using any glass cleaner or non-streaking cleaning fluid. Spray the cleaner onto a paper towel or microfiber cloth and slowly peel off the Clear-Coat.

Fusion is easy to install, and we have video instructions for your convenience. video instructions

 

Direct Mobile Accessories offers a 45 day satisfaction guarantee. Within 45 days, you may return any of our products for any reason and obtain a full refund (minus PayPal and shipping fees). Refunds for Fusion Bumpers and Anchor Power cables will be based on returned item condition.
Click here to return an item.

 

If your product begins failing (corners come up, adhesive fails, it gets a hole in it…), or you aren’t able to install it right, simply send your product back to us, and we’ll give you a brand new one to put on. That’s all there is to it. Really! Click here to request a replacement.

We offer several shipping methods for you to choose from:

USPS Mail: Allow up to 10 days for delivery

FedEx Ground: Allow up to 5 days for delivery

FedEx Overnight: Allow 1 day for delivery

USPS Airmail (International): Allow 7-21 days for delivery

After the order ships, you will receive a notification email with shipment tracking information. You may check your order status by logging in to your account, or you may use this form. Please note, that you might need to wait a day or so, before the tracking information is shown on delivery service site.

Yes, you can change your shipping address up until the day it leaves our facility. Simply send an email to support@directmobileaccessories.com

You will receive an email with tracking information when your product ships.

Orders that are shipped to international countries may be subject to customs once the shipment reaches your country. Customers are responsible for these costs and we recommend checking with your local customs office for more information.

International shipments are sent via USPS Airmail International. The ability to track shipments for international orders varies depending on the country.

Direct Mobile Accessories, and Mobile Outfitters are available for your custom and large projects using an unlimited range of materials. You’ll get the unmatched quality, scale, and precision that comes with using state-of-the-art equipment, and an award-winning industrial design team. They can design, manufacture and install just about any idea. Please contact us for more details.

For those infrequently asked questions, we recommend you contact us by sending an email to support@directmobileaccessories.com

RapidCut is a revolutionary cut-on-demand system for device protection and personalization. This lets us offer any of our products on demand at the time of sale. Choose from any of our products, and never be afraid that it will be out of stock.